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When is your
What do you
When is your
pickup or delivery?
This determines what we can do for you.
What do you
need from us?
We're here for both — just let us know.
Order—
Change—
Phone—
Copy → paste in the chat bubble 💬
Order—
Change—
Phone—
NoteLess than 3 days — urgent
Copy → paste in the chat bubble right now 💬
🏪 Full Store Credit
Full amount. No deductions. Best option if you plan to order again.
💸 Partial Refund
Amount depends on how far along your cake is. Credit card processing fees are always deducted — even on full cancellations. We don't keep them, but we can't recover them either.
Order—
RequestCancellation
Preference—
Phone—
Copy → paste in the chat bubble 💬
📄 Full refund policy →