Please make sure you include all necessary details when describing the cake. If the design should look like the image on the website, specify that clearly, for example: “Color like website, lettering like website.”

We need to know exactly what you’re referring to so our team can execute it correctly. Remember, we do not communicate directly with customers and we do not handle in store sales, so if the order isn’t perfectly explained, there’s a high chance it won’t come out as expected.

Refer to the order table we use for daily orders as a guide. Use the same level of detail and format when describing these cakes. This helps us stay consistent and ensures every order matches what the customer is expecting.

EXAMPLE:

Cake Size: Tall Medium (12 to 16 servings)

Flavor: Red Velvet & Chocolate

Design: Classic Birthday Cake (Black) - Buttercream Handwriting (Custom Color #7a219e): Happy Birthday Lucia - NO SPRINKLES